Brofa faq provides some common solutions who have to know about this kind of question.

FAQ
At Brofa, we stand by the quality of our products. Our animal clippers utilize high-performance nylon and brushless motors, with a 5-year warranty for the machine housing and motor. Different models and components may have varying warranty periods. For specific details, please consult us.
We accept wire transfers with a 40% prepayment required before placing an order, and the remaining 60% due before delivery. Product photos of the order should be provided before delivery, and the balance payment should be paid.
Our standard transaction term is FOB (Free On Board).
For normal orders, our BROFA agents typically deliver within 7-10 days. OEM orders have an estimated delivery time of 30-45 days, and delivery times may vary based on specifications and quantities.
Yes, we offer OEM/ODM services for a range of products, including animal clippers, dog clippers, pet clippers, and more. Please share your ideas and contact information with us, and we can produce products based on your samples or drawings.
If a product is not in stock, we will produce samples separately. A sample fee and courier fee will apply, which will be refunded when you place an order. For valued customers meeting certain standards, sample fees are waived. Sample completion typically takes about 5-7 days.
Absolutely. At BROFA, we maintain strict quality control, and all products undergo rigorous testing before shipment. Any product that fails our quality tests will not be released into the market.
Quality is deeply embedded in our corporate culture. BROFA adheres to stringent quality standards and boasts a comprehensive quality control process. We have dedicated laboratories and testing equipment to ensure the highest quality for each component. Quality control is implemented throughout the pre-production and post-production process. Products are only packaged and shipped after they have been fully assembled and passed quality tests.
At Brofa, building lasting relationships is a priority. We achieve this through:
Providing high-quality and cost-effective products to safeguard your interests.
Respecting and valuing all our partners as not just business associates but also friends.
Continuously updating our product line according to market trends, providing new and innovative products.
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